$30 off spring replacement. Springs from $225. Code CG-SPRING, good through Dec 31, 2026.
Garage door won't open
If the door feels very heavy, a spring has broken. Leave the opener off and call. Springs from $225.
Updated Oct 2026
01 Safe to use?
No. Leave it closed.
A door that will not lift usually has a broken spring, and every press of the button wears the opener gear.
02 Steps
Three things to do now
- 1. Look above the door A gap in the spring coil means it broke.
- 2. Leave the button alone Running the opener strips its gear.
- 3. Car inside? Call We open the door safely first, any hour.
03 The fix
Spring replacement, from $225
Spring replacement 04 Questions
Stuck door questions
Why won't my garage door open?
Most often a broken torsion spring: the door feels very heavy and the opener hums or lifts it a few inches. A snapped cable or a stripped opener gear can do it too. Chen Garage Door replaces springs in San Rafael and across Marin from $225, at any hour.
How do I tell the spring from the opener?
With the door closed, pull the red release cord and try to lift it a few inches. If it is light, the opener is the problem. If it barely moves, it is the spring.
My car is locked in. Can you get it out?
Yes. Say so when you call (510) 509-9998. Opening the door safely comes first, and it is usually the quick part.
