$30 off spring replacement. Springs from $225. Code CG-SPRING, good through Dec 31, 2026.
Garage door spring broke? What to do first
Leave the opener off and the door closed, then call. Springs from $225.
Updated Oct 2026
01 Safe to use?
No. Leave it closed.
With a broken spring, the opener has to lift the door's full weight. It can strip its gear trying.
02 Steps
Three things to do now
- 1. Unplug the opener Or leave the button alone.
- 2. Keep clear of the door Do not touch the springs or cables.
- 3. Car shut in? Call We open the door safely, day or night.
03 The fix
Spring replacement, from $225
Spring replacement 04 Questions
Spring questions
Is a broken spring an emergency?
It is when a car you need is inside or the door is stuck part-way open. Otherwise, leave the door closed and the opener off until the visit. Chen Garage Door replaces broken springs in San Rafael and across Marin from $225, at any hour, with a 3-year written warranty.
Why did my spring break?
Springs are rated in cycles, about 10,000 for a standard one. A household opening the door four times a day uses that up in about seven years. Busy households, rust and a spring sized wrong for the door all shorten it.
Do you charge more at night?
No. A spring costs the same at 2am as at noon, and the quote visit is free at any hour.
